Can I purchase additional upload hours?
The NoEdit Pro plan consists of a monthly file upload limit of 1 hour, but with the ability to buy additional hours. The NoEdit Advanced plan consists of a monthly file upload limit of 3 hours in total, but with the ability to purchase additional hours.
The NoEdit Pro plan consists of a monthly file upload limit of 5 hours in total, but with the ability to buy additional hours.
If you’re looking for a permanent change to your monthly hours, you can increase your transcription rate by contacting us here: annemette@borbaki.com. Write “Enterprise package inquiry” in the subject line.
Can I transfer unused hours next month?
You cannot transfer unused subscription hours to the next month. The hour addition happens automatically 30 days after the first purchase. Extra brought funds will be useable until used.
How do I cancel my subscription?
You can easily cancel your subscription from your NoEdit Account site. You can also permanently delete your account, and all your data will automatically be wiped out from our servers.